Connecting TradeLocker
Fortiris connects to TradeLocker using the TradeLocker REST API. This provides automatic sync of your closed trade history without manual exports.
Supported brokers: TradeLocker-native brokers, and any prop firm or retail broker using the TradeLocker platform.
Current status: The TradeLocker API integration is implemented but closed trade history has a known limitation on demo accounts (the history endpoint returns 404 on some demo server configurations). Live account connections work reliably.
What You'll Need
- Your TradeLocker account number
- Your TradeLocker account password
- Your broker's server name (shown in the TradeLocker platform)
Step 1 — Find Your Account Details
Your account number and server name are available:
- In the TradeLocker web platform → Account icon (top right) → Account Details.
- In your broker's welcome email or client portal.
- In the TradeLocker desktop app → bottom left corner → account info.
The server name looks like: live.tradelocker.com or YOURBROKER.tradelocker.com
Step 2 — Connect in Fortiris
- In your Fortiris dashboard, click Connections → Add Connection.
- Select TradeLocker as your platform.
- Enter:
- Account Number: your numeric account ID
- Password: your TradeLocker account password
- Server: your broker's TradeLocker server name
- Click Test Connection.
- If the test passes, click Save Connection.
How It Works
Fortiris authenticates with TradeLocker's REST API to fetch your trade history. Authentication tokens are short-lived and refreshed automatically. Your password is used once to obtain a token and is not stored in plaintext.
Fortiris fetches closed orders from the TradeLocker API. Auto-sync runs on your selected schedule.
Known Limitation — Demo Accounts
TradeLocker's demo server API does not always return closed trade history (the history endpoint may return 404). This is a limitation of the TradeLocker demo environment, not a Fortiris issue.
Workarounds for demo accounts:
- Use a live/funded account — the live API works correctly.
- Export your trade history manually from the TradeLocker platform and upload it as CSV.
Manual CSV Export (Fallback)
If the API connection isn't available for your account:
- Open the TradeLocker web or desktop platform.
- Navigate to History → Closed Positions.
- Select your date range and click Export → CSV.
- Upload the file in Fortiris → Imports → Upload File.
Troubleshooting
"Authentication failed" Ensure you're using the correct account number (numeric, not an email) and the account's own password (not your broker portal password, which may be different).
"Server not found"
Check the exact server name — it should include the full hostname, e.g., live.tradelocker.com not just tradelocker. If unsure, ask your broker's support.
Trade history is empty (live account) Your account may have recently opened. History is only available for closed trades. If you've been trading for a while and still see no history, contact [email protected].
Security
Your TradeLocker credentials are transmitted only over HTTPS and never stored in plaintext. Tokens are encrypted at rest and automatically refreshed.